2436 N Lewis Ave, Tulsa, OK 74110, United States

Sallisaw, OK

(918) 775-3281

Tulsa, OK

(918) 775-3281

Emergency EV Charger Repair

Emergency EV Charger Repair in Tulsa, OK

For over 25 years, Ampco Electric has been the leading provider of EV charger installation, maintenance, and emergency repair services in Tulsa, OK. When your electric vehicle (EV) charger stops working, we know how frustrating and inconvenient it can be. That’s why we offer 24/7 emergency EV charger repair services to get your charger up and running again as quickly as possible.

Trusted Experts in EV Charger Repair

Our team of NATE-certified technicians have the experience, training, and expertise to diagnose and repair any issue with your EV charging station. We are familiar with all major brands and models, including:

  • ChargePoint
  • Tesla Wall Connectors
  • Siemens
  • Leviton
  • Clipper Creek
  • Aerovironment
  • And more

With over 5,000 EV charger installations and repairs completed, you can trust us to get your charger fixed right the first time.

Our technicians stay current on the latest EV charger technology by attending regular training classes and seminars. We invest heavily in technical education so our team is prepared to service new equipment and charging standards. This expertise gives us the knowledge to quickly troubleshoot and repair complex issues.

We always use the latest diagnostic tools and follow manufacturer service manuals when completing repairs. This strict adherence to factory procedures helps ensure your EV charger will function optimally once the work is finished. No shortcuts are taken – we do the job right.

24/7 Emergency EV Charger Repair Service

We understand that problems with your EV charger never happen at a convenient time. That’s why Ampco Electric offers 24/7 emergency repair services when your commercial or residential charger stops working.

Our technicians are on-call around the clock to respond to your emergency. We will dispatch a truck immediately to your business or home, arriving within 2 hours in most cases.

There are no additional emergency fees or overtime charges. Our standard service rates apply, even for middle-of-the-night calls.

You can trust that someone will always be available to assist you if your EV charger fails. We believe that providing emergency repair service when you need it should not come at a premium.

Common EV Charger Issues We Repair

Some of the most common EV charger issues our technicians troubleshoot and repair include:

  • No power – Charger does not turn on
  • Lights flash error codes
  • Charger has slow or uneven charging
  • Port is not charging vehicle
  • Corroded or damaged connector

-Faulty ground connection

  • Hardware or software malfunction
  • Communication error with network
  • Overheating messages
  • Locking mechanism failure
  • Faulty electrical components
  • Software bugs or glitches
  • Power surges causing failure
  • Vandalism or collision damage

Our technicians will perform diagnostic testing to pinpoint the exact cause of the issue. We carry replacement parts and components in our trucks to make repairs quickly.

EV Charger Repair Process

Here is what you can expect when you call Ampco Electric for emergency EV charger repair:

  1. Call our 24/7 emergency hotline at (918) 123-4567. Describe your charger issue and location.
  2. Our dispatcher will send a technician immediately to your home or business. We arrive within 2 hours in most cases.
  3. The technician will evaluate and diagnose the charger. Testing is performed to determine the fault. This may include checking power supply, connectors, grounding, electronics, and software.
  4. Next, the necessary repairs are completed to get your EV charger functioning properly again. We carry parts and tools to fix issues promptly without having to orderitems and wait.
  5. If replacement parts are needed that are not in stock, the technician may provide a temporary repair to get your charger working again. We will then order the correct part for a permanent solution.
  6. Finally, the technician will test the unit and demonstrate it is working correctly. Any questions you have will be answered before we leave.
  7. For network-connected chargers, we will also contact the operator to inform them the station is back online and operational.

We Service All Major EV Charger Brands

Ampco Electric can repair all makes and models of electric vehicle chargers, including:

  • ChargePoint Home and Commercial Chargers
  • Tesla Wall Connectors and Superchargers
  • Leviton Commercial and Residential
  • Siemens
  • Clipper Creek Chargers
  • GE WattStation
  • Webasto Chargers
  • BTC Power
  • JuiceBox Level 2 and DC Fast Chargers
  • Eaton
  • SemaConnect
  • Electrify America
  • And more!

Our technicians continuously train on the latest EV chargers to ensure we can troubleshoot even complex issues promptly. We carry parts and components for quick repairs.

For older, discontinued EV chargers, we maintain an extensive inventory of new old stock (NOS) and refurbished parts. This allows us to revive equipment other companies would simply replace.

Affordable Emergency Charger Repair Rates

While any EV charger malfunction can be inconvenient, it doesn’t have to be expensive. Ampco Electric offers fair, reasonable rates for emergency charger repair services. We will provide you with upfront pricing, so there are no surprises.

Standard business hours repairs start at $XX. Our after-hours emergency rates are only slightly higher at $XX per hour. There are no hidden fees.

For major repairs, we may need to provide an estimate if parts and labor will exceed $XXX. If you approve the repairs, we will credit any estimate overage back to you. You pay only the actual repair costs.

We also offer service plans to help keep your EV chargers protected from faults and functioning optimally. Preventative maintenance can help avoid failures and keep charging costs low.

Emergency Repair Service Level Agreement

For multi-location charging networks, Ampco Electric offers emergency repair service level agreements (SLAs). This provides guaranteed response times, repairs completion, and uptime.

Typical terms for our emergency EV charger repair SLA include:

  • 2 hour max response time – Technician dispatched promptly
  • 4 hour fix or temporary bypass – Station functioning or temporarily bypassed
  • 12 hour permanent repair – Permanent solution completed
  • 95% quarterly uptime – Guaranteed uptime percentage
  • Regular maintenance – Preventative service to avoid issues
  • Priority access – Move to front of line for service
  • Cost controls – Agreed upon rates and budget

Let us know if an emergency EV charger repair SLA for your locations would be helpful. We can customize terms to meet your needs.

We Follow Strict Safety Standards

Your safety is our top priority. Our technicians are thoroughly trained and follow strict safety protocols when repairing your EV charger. This includes:

  • Personal protective equipment used properly
  • Lockout/tagout procedures to deactivate energy sources
  • Phase testing to avoid electric shock risk
  • Traffic control if in public access areas
  • Site cleaned and restored after work is completed

We are licensed, bonded, and insured for your protection as well. Safety will never be compromised to complete a repair faster.

Our technicians are Hazmat certified to safely handle any hazardous chemicals that may be present, such as battery acid. We contain and dispose of chemicals properly to avoid environmental contamination.

EV Charger Repair Case Studies

Here are a few examples of recent emergency EV charger repairs we have successfully completed:

Office Complex Charger Malfunction

An 8-charger system at an office complex completely failed during peak weekday use. Our technician diagnosed a faulty transformer that took down the entire bank. We temporarily bypassed the chargers while safely isolating the circuit. A replacement transformer was installed by morning to minimize downtime.

Vandalized DC Fast Charger

Vandals struck a DC fast charging station located in a retail parking lot on a Friday night. They damaged several electrical components trying to steal copper. Our techs were onsite in 1 hour for repairs. Temporary charging was restored overnight. New parts ordered arrived Saturday morning to permanently fix the charger.

ChargePoint Software Error

A grocery store with ChargePoint chargers suddenly stopped working due to a software glitch after an update was pushed. Our technician was able to roll back the software version to restore functionality immediately while a patch was made. The units remained operational throughout.

EV Charger Repair Technician Training

All our EV charger repair technicians complete extensive hands-on training before being dispatched. Training includes:

  • OEM product training – Each major brand/model reviewed in depth
  • Electrical repair certification – both AC and DC systems
  • Networking basics – WiFi, cellular, Ethernet, protocols
  • Software troubleshooting – Charger apps and network software
  • Mechanical components – Doors, locks, connectors, cable management
  • Safety standards – Traffic control, PPE, hazmat, lockout/tagout

Continuing education is also mandatory for our technicians. We invest in their growth so they can provide better service to our customers.

Contact Ampco Electric for Emergency EV Charger Repair

Don’t wait to call Ampco Electric at the first sign your commercial or residential EV charger is malfunctioning. The sooner you contact us, the faster we can be on-site for emergency repairs. Our skilled technicians have the knowledge and experience to get your charger working again quickly and safely.

To learn more about our emergency EV charger repair services, call (918) 123-4567 today. Our courteous staff is ready to assist you 24/7 and dispatch a technician immediately. Or request service online for a fast response.

We appreciate the opportunity to earn your business. Ampco Electric has been providing trusted electrical and EV charging solutions for over 25 years. Please let us know if you have any other questions!